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Hilton Nashville Airport Hotel-Food and Beverage Supervisor

A great opportunity to join HP Hotel Management, a growing national hotel development and management company currently ranked in the top 50 hotel management companies in the nation. HP Hotel Management is seeking Food and Beverage Supervisor to join our team at the Nashville Airport Hotel. 

The Nashville Airport Hotel is located six miles from downtown Nashville, TN and is easily one of the best hotels in the area. Not only are we just two miles from the Nashville International Airport (BNA) but our location is minutes away from popular area restaurants, businesses, and local attractions like the famous Grand Ole Opry. Corporate travelers enjoy close proximity to the Music City Center and a vast number of downtown businesses. College students and families alike find our hotel ideal as we’re just a short drive to local universities including Vanderbilt, Belmont, and Fisk University. Guests love to visit the historic Grand Ole Opry, the Country Music Hall of Fame and Music Row, the top visited landmarks near the hotel. Ask our front desk about the Nashville Moves shuttle services for rides to and from downtown Nashville. Other area favorites include Ryman Auditorium, Nissan Stadium and Bridgestone Arena. Guest accommodations include free Wi-Fi access, 24-hour complimentary airport shuttle service, a 24-hour Business Center, and an indoor pool. 

This challenging but rewarding position has overall responsibility ensuring extraordinary guest satisfaction through the cleanliness and attention to detail in our guest rooms, meeting space and common areas. We are currently seeking highly motivated individuals. Come join our team!

 

DUTIES:

  • Train and schedule employees to ensure proper coverage. 
  • Monitor performance and recommend corrective action. 
  • Alert Management of potentially serious issues. 
  • Respond in a prompt and professional manner to guest requests and complaints. 
  • Make appropriate service recovery gestures according to established guidelines in order to ensure guest total satisfaction. 
  • Oversee cash handling and check/credit policies and procedures. 
  • Inspect all F&B areas daily to ensure high quality food, presentation and cleanliness. 
  • Conduct pre-shit meetings to inform staff of daily e vents. 
  • Ensure side work duties are complete. 
  • Promote teamwork and quality service through daily communication and coordination with other departments. 
  • May routinely greet guests. 
  • Perform other duties as assigned. 


REPORTS TO: F&B Manager

 

SAFETY STATEMENT:

As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.

 

JOB SPECIFICATIONS

Employees must meet these minimum requirements:

  • Educational Skills
  • Type of Education: HS Diploma
  • Level of Education: Grade 12

 

Job Experience

  • Apprenticeship Program: none
  • Level of Experience: 1 year food service experience in a full service restaurant or similar setting. 
  • Some college or supervisory experience preferred.

 

Communication Skills

  • Speak English
  • Read English
  • Write English

 

Business Mechanical Skills

  • calculator

 

 

Physical Activities and Requirements:

  • Carrying
  • Lifting
  • Standing
  • Sitting
  • Bending
  • Kneeling
  • Walking
  • Handling food objects and products
  •  

Minimum Weight Employee must be able to lift:

  • 50 pounds

 

Working Conditions:

  • Hot
  • Cold
  • Work Alone
  • With Others

 

Other:

  • Communication skills are utilized a significant amount of time when interaction with customers and employees.
  • Reading and writing abilities are utilized often when completing paperwork, scheduling and giving and receiving instructions.
  • Mathematical skills, including basic math, cash handling, are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends and/or holidays. 
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