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The Campbell House Curio - Sales Manager

A great opportunity to join HP Hotel Management, a growing national hotel development and management company currently ranked in the top 50 hotel management companies in the nation. HP Hotel Management is seeking Sales Manager to join our team at the Lexington Campbell House Curio. 

Nestled in the heart of horse country, The Campbell House is a historic, boutique hotel in Lexington, Kentucky.  For over half a century, world leaders, equestrian enthusiasts, business travelers, lovely brides and numerous groups have chosen the Campbell House in Lexington, KY as a place of refuge, renewal and rejuvenation. Originally built as a small two-story building in 1949, the Campbell House is Lexington’s most recognized and cherished hotel.  Our recent multi-million dollar renovation has transformed this local jewel into one of the finest hotels in Kentucky.

Featuring 250 guest rooms and suites, and 18,000 square feet of flexible function space, we can accommodate everything from board meetings to conventions.  The Campbell House is the perfect location for business travel, groups, meetings and social events.

HP Hotels is offering a great opportunity to join a growing hotel development and management company as the Front Desk Agent of The Campbell House, Lexington KY.  We offer an uncomplicated  hotel experience, with the promise of the highest level of customer service.

We are currently seeking a highly motivated individual to join our team as a Sales Manager.  Our Team is committed to delivering quality and value to our guests.   Read our reviews on TripAdvisor and then come and join our team.

The responsibilities include but are not limited to:

  • Initiate and Maintain a Direct and Aggressive Sales Effort to meet budgeted goals and achieve Rev Par and penetration growth.
  • Know the market and how to effectively assess what business is a fit for the hotel brand.
  • Directly responsible for making effective sales calls combining telemarketing calls, scheduled appointments, site tours, follow-up and maintenance calls.
  • Evaluate current hotel performance, group pace and update monthly Sales Action Plans to target underperforming segments and/or capitalize on new opportunities.
  • Utilize your relationship with competitor counterparts to identify market trends, opportunity dates.
  • Understand and be able to execute full account qualification, penetration and saturation process.
  • Ability to plan and execute a sales blitz with concentration on a minimum of one key market segment every thirty days. Get the Front Desk team involved in other activities targeting and promoting hotel to all key market segments (e.g. mass mailings, email campaigns, post card mailers)
  • Responsible for staying informed and participating in all RFP solicitations and other brand processes; GDS, HOD, directory and website enhancements and updates along with any other key selling activities related to the brand or otherwise instructed by HP Hotels or your DOS.
  • The understanding and utilization of the Hotelligence report and working with travel agencies is a plus.
  • Creative ability to develop and execute a full market assessment and business plan to include marketing initiatives that encompass all social media outlets, email market marketing, advertisement, radio and other medias that are cost effective and provide ROI.
  • Must be able to handle administration responsibilities including working with group and meeting planners, group entry utilizing computer skills to be able to perform database entry and submit weekly reports.
  • Be creative in event planning and developing promotional campaigns and flyers utilizing brand resources.
  • Be able to prepare annual marketing plan, active in budget processing and revenue maximization.
  • Update sales database weekly and provide weekly and monthly reports to GM and upper management.
  • Experience with Delphi a plus.
  • Meet and develop a relationship with all clients including key decision-makers, influencers top, bookers and group/meeting contacts
  • Design and coordinate (with Sales Team) advertising, public relations and promotional campaigns for hotel.
  • Lead the hotel team in developing and maintaining working Marketing plan to meet short and long term goals.
  • Be able to analyze the big picture and adjust to market conditions with a pro-active strategic plan in place at all times.
  • Maintain active involvement in county / city CVB, volunteering for special events/committees to develop and maintain a positive and professional reputation in the community.
  • Other duties as assigned.

Requirements:

  • HS Diploma
  • Level of Education: Grade 12
  • College preferred but not required
  • Level of Experience: 2 years previous hospitality sales experience preferred.
  • Excellent communication, computer, oral and written skills; positive attitude, self-starter with strong initiative and competitive mind set.
  • The ability to see and hear.
  • Fluent in English.
  • Computer literate.
  • Communication Skills
  • Speak English
  • Read English
  • Write English
  • Public Speaking/Sales
  • Presentation

 

 

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