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Sheraton Metairie - New Orleans Hotel - Controller & HR Coordinator

A great opportunity to join the HP Hotel Management family!  HP Hotel Management is an award winning,  national hotel development and management company. 

Business mixes perfectly with pleasure at our Metairie hotel. Our convenient location between the New Orleans Airport and downtown New Orleans puts guests in the middle of the best things to do in New Orleans.

We provide an upscale design, comfortable accommodations and Cajun-American inspired dining. With our close proximity to the convention center, Sheraton Metairie - New Orleans Hotel is the ideal New Orleans meeting hotel.

HP Hotels is offering a great opportunity to join a growing hotel development and management company for the Sheraton Metairie - New Orleans Hotel as the Controller & HR Coordinator.  Our Team is committed to increasing market share and delivering value to our guests.   

SCOPE:

Assists with the supervision and coordination of the accounting operations in the hotel.  Compiles, reviews, reconciles, prepares and analyzes entries to facilitate the bookkeeping function.  Assists with the processing of financial statements and other reports in an accurate and timely manner.  Hires candidates for open positions, maintains employee files, processes payroll, and other employee relations.

ESSENTIAL TASKS:

 

  • Maintain an accurate and informative employee manual. The employee manual is to be distributed to each new employee when they are hired. Each employee must have a signed acknowledgement in their personnel file that indicates they have received a copy of the manual and understand the material it contains.
  • Maintain an effective motivation program for employees which furthers the HP Hotels corporate goals of quality, service and cleanliness.
  • Promote high morale among the staff through various programs such as employee get-togethers, recreational activities and community involvement.
  • A system of progressive discipline will be used for violations of the rules included in the employee manual. Any discipline undertaken by a supervisor must be approved by HR and GM before it is discussed with the employee and HR must be present for any disciplinary meeting. HR and General Manager has the authority to terminate an employee and only after the situation has been reviewed and approved by HP HOTELS HR.
  • Conduct orientation with supervisor and new employee, following check list procedures. Ensure that all items on New Employee checklist are completed and placed in new employee file jacket.
  • Maintain employee files in a locked, secure location. These files are to be locked at all times.  Each employee file should contain all appropriate paperwork and this should be verified at least once a year prior to an audited payroll.
  • Maintain a trace file of anniversary dates, next evaluation dates, next payroll increase dates and birthdays on all employees. The Accounting and HR Manager should ensure that important dates do not go unrecognized. Upcoming evaluation and raise dates should also be traced in advance so that sufficient time is allowed for completing evaluations, etc.
  • Ensure that the HP HOTELS specified evaluation program is operational.  
  • Complete payroll changes whenever employees are hired, terminated, change positions or receive change in rate of pay.
  • Proper paperwork must be sent promptly to HP HOTELS Accounting.
  • Ensure that proper employment posters are displayed in employee areas.
  • Ensure that termination checklist is followed and completed anytime an employee is terminated. Conduct exit interview and fill out termination checklist.
  • Ensure that the Hotel complies precisely with all COBRA regulations whenever a covered employee leaves our employment.
  • Ensure that the supervisor has completed proper job reference check forms. 
  • Schedule orientation.
  • The Accounting and HR Manager is responsible for all cash funds used in the operation of the hotel, including house banks and petty cash funds. An over/short policy must be in place for the front desk and applied anytime discrepancies occur. The accounting department should conduct unannounced counts of house banks on at least a monthly basis and documentation maintained.
  • The Accounting and HR Manager is responsible for the effective administration of the manager’s petty cash fund. Receipts must be maintained on all purchases. Reimbursement should be requested from HP HOTELS whenever the account balance drops below the predetermined level. Proper backup must accompany all requests for reimbursement.
  • Facilitate good communication between the Hotel’s departments and among employees and supervisors. Ensure that all employees are aware of the “Open Door Policy” that is available to them through the Accounting and HR Manager and HP. The Accounting and HR Manager must always be available to listen to employee’s concerns about the operation of the hotel and their jobs.
  • Operate the hotel within the budgeted guidelines of profitability through effective labor and spending controls.
  • Supervise Accounts Payable.
  • Supervise Accounts Receivable.
  • Accounting and HR Manager is to open mail daily and log checks received. Checks are to be forwarded to the Accounts Receivable Clerk for posting on the same day.  Accounting and HR Manager should check each day to ensure that all checks received the previous day were posted correctly.
  • Ensure that an aging report is produced at the beginning of each week.  Also ensure that proper collection efforts are mounted for any account that is over 30 days, through phone calls, letters or personal visits.
  • Ensure that an effective credit authorization process is in effect including completed and approved direct bill applications on all authorized accounts and monthly updates to a binder to a file which shows all accounts authorized to bill.
  • Ensure that proper procedures for payment by check and credit card authorization are in place at the Front Desk. A Daily Credit Limit check is to be completed by each Front Desk morning shift and action taken on any cash customers who do not have a credit balance or credit card customers who need additional authorization.
  • Ensure that correct procedures are being followed in the transmission of credit card batches for payment. Proper checks and balances must be maintained to ensure that electronic deposits are being done daily.
  • Ensure the Daily Report is completed daily and checked. 
  • Review the monthly health insurance invoice for changes or additions on the 20th of every month. Return to HP HOTELS Accounting on the same business day.
  • Participate in the production of an annual budget for the operation of the Hotel. First draft is due by November 1.
  • Other duties as assigned by management.

 

To perform this job successfully, an individual must be able to complete each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability needed.  

  • Educational skills—Associate’s degree in accounting or finance
  • Job experience—2 years accounting and HR experience with at least 1 year supervisory experience
  • Communication skills—Speak, read and write English
  • Business mechanical skills—calculator, 30 wpm, OPERA proficient, PBX proficient, computer literate
  • License/certification—none
  • Physical activities and requirements—standing and walking, frequent lifting and bending, must be able to lift 10 pounds
  • Work conditions—hot, cold, dirty at times, hazardous materials may be present, work alone or with others
  • Responsibilities—occasional care of equipment, frequent safety of others, frequent guest contact, frequent confidential data, frequent decision making, and frequent supervisory capacity

EOE

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