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Hilton Garden Inn Gainesville, GA - Sales Coordinator

Join our team at the Hilton Garden Inn Gainesville, GA. Conveniently located just a short drive from I-985, our North Georgia hotel offers easy access to Lake Lanier and Brenau Downtown Center. Make yourself at home in one of our spacious and sophisticated guest rooms and enjoy a warm welcome and southern hospitality at our Hilton Garden Inn Gainesville hotel. From our oh-so-comfortable beds, to cooked-to-order breakfast and complimentary WiFi, our non-smoking Gainesville, GA hotel has everything a guest needs for a productive stay. 

We are currently seeking a highly motivated individual to join our team as a Sales Coordinator.  Our Team is committed to increasing market share and delivering value to our guests.   

We request a minimum of two years of outside hospitality sales experience with a strong emphasis on customer relations and computer skills.

Requirements include but are not limited to assisting the sales team to:

  • Meet or exceed budgeted REVPAR (Revenue Per Available Room) goal.
  • Accurately forecast revenues for next month by the 25th of the month.
  • Analyze short-term fluctuations and direct selling activities to maximize revenues.
  • Prepare Marketing Action Plan each year in October for following year, including:
  • Data on Competing Hotels:
    • 365 day by day occupied room forecast for following year
    •  Proposed rate plan for next year and projected ADR
    •  Marketing Action Steps by segment and month
    • Budget for marketing expenses
  • Ensure that hotel front desk staff is knowledgeable about all sales programs and key accounts.
  • Produce sales department reports on a timely basis.
  • Know which market segments produce effective business for the hotel, sources of business for each and understand how to balance them to maximize revenues.
  • Know primary competitors strengths and weaknesses and market against them.
  • Identify major revenue opportunities and work to secure business from them.
  • Demonstrate commitment to superior guest service through personal response to guest needs.
  • Design and coordinate advertising, public relations and promotional campaigns for hotel.
  • Manage direct sales activities of hotel.
  • Actively sell hotel through outside sales calls, telemarketing calls, site inspections, etc.
  • Actively market hotel through advertising, sales blitzes, direct mail campaigns, etc.
  • Actively sell to in house groups by welcoming tour groups, greeting arriving guests, speaking with breakfast patrons, etc.
  • Canvas all potential business sources within local area, qualifying them as to the amount of business they produce.
  • Maintain organized and accurate sales filing system on all accounts, including complete file on each active prospective or buying account, and trace file for future activities.
  • Perform other duties as assigned.

Requirements:

  • HS Diploma
  • Level of Education: Grade 12
  • College preferred but not required
  • Level of Experience: 2 years previous hospitality experience with a proven record is preferred.
  • Excellent communication, computer, oral and written skills; positive attitude, self-starter with strong initiative and competitive mind set.
  • The ability to see and hear.
  • Fluent in English.
  • Computer literate.

EOE

 

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