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HGI Charlotte North - Banquet Setup/Banquet Server

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a Banquet Setup/Banquet Server at our Hilton Garden Inn Charlotte North.

 Banquets may be morning afternoon or night.  Only extremely customer service focused individuals will be considered.

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service.
  • Greets guests, explains menu using concise and articulate language, and listens and responds to questions.
  • Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
  • Setup rooms with tables, linen, notepads.
  • Break down tables and possible setup of next event
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.  
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Complies with all health and safety regulations
  • Complies with State laws for serving Alcoholic Beverages
  • Performs other duties as required

Communication Skills

  •   Speak English                 
  •   Read English                               
  •   Write English    

Standing, land walking 100% of the time, Lifting, Bending   Minimum Weight Employee must be able to lift: 75 pounds

EOE

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