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Hilton Garden Inn Rock Hill - On Call Banquet Server

HP Hotels is offering a great opportunity to join a growing hotel development and management company as an On Call Banquet Server at the Hilton Garden Inn - Rock Hill.

Banquets will be at various times during the day depending on the customers needs.  Banquet Servers must be flexible to work different shifts on different days.   Evening events may require working until late at night.  Only extremely customer service focused individuals will be considered.

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service.
  • Help complete banquet set up by setting tables with linen and china.  Setting up buffet table with linen and banquet chafers.
  • Greets guests, using concise and articulate language, and listens and responds to questions.
  • Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, clear (pre-bus) miscellaneous items from the table.
  • Performs service duties in the dining room by picking up orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Help team member clean the banquet area and kitchen following the event.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.  This position requires the ability to report for work at 5:30am on a daily basis. Weekends will be required.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Complies with all health and safety regulations
  • Complies with State laws for serving Alcoholic Beverages
  • Performs other duties as required

Communication Skills

  •   Speak English                 
  •   Read English                               
  •   Write English    

Standing and walking 100% of the time, Lifting, Bending   Minimum Weight Employee must be able to lift: 50 pounds

EOE

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