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HGI West Little Rock - Chief Maintenance Engineer

Hilton Garden Inn West Little Rock is searching for a Chief Maintenance Engineer to manage the Hotel Engineering Staff in order to continue our excellent track record of maintaining our properties Plumbing, Electrical, HVAC, Swimming Pool and other tasks associated with repairing items when needed back to their original function.  We are a 3 year hotel located in West Little Rock with 133 guest rooms. The position is responsible for the overall maintenance of the hotel guest areas including grounds. 

Candidate must have a minimum three years of maintenance experience with at least one in a supervisory position.  Hilton experience is a plus but not required.  Candidates must have been in previous supervisory or management roles supervising no less than 3 associates.  Ability to manage a diverse staff in training, leading and consistency in achieving High Maintenance and Service scores through the implementation of Hilton Standards.  

Candidate must be computer literate with basic knowledge of Windows, Excel and Word. Mathematical inclined candidates with the necessary qualifications are encouraged to apply.

Potential hires must pass a background and drug screening check.

Essential Tasks:

  • Process and complete work orders that are transmitted to the Maintenance Department from the various departments of the hotel.
  • Routinely inspect the hotel’s buildings, grounds and equipment.
  • Schedule, assign and perform work as necessary according to priority of task.
  • Maintain an effective preventive maintenance program.
  • Plan special projects as necessary.  Submit ideas to the General Manager.  After approval, solicit bids, then supervise and coordinate the project.
  • Routinely inspect air conditioning/heating systems and change filters.
  • Interview and recommend candidates for hire in the Maintenance Department.
  • Participate in the orientation of each new Maintenance employee, completing the appropriate paperwork.
  • Coach and counsel employees in Maintenance in a positive fashion in order to produce improved work performance and knowledge
  • Recommend disciplinary action for violations of employee conduct policy and poor performance of essential tasks.  Complete documentation on disciplinary situations for approval by the General Manager.
  • Record and report all incidences of absenteeism or tardiness of Maintenance employees to the General Manager on the appropriate form.
  • Ensure proper clock-in procedures are followed by Maintenance employees.  Monitor hours worked to prevent overtime.  Approve time cards at the end of each pay period.
  • Ensure that all employees report for work in proper uniform.
  • Prepare work schedules for Maintenance Department employees.
  • Handle purchasing for the Maintenance Department, using proper purchase order procedures.  Check all shipments to be sure they are complete.  Ensure that invoices to be approved are returned to the General Manager in a timely manner.
  • Responsible for the key security program.  Maintain required records whenever keys are made for common areas.
  • Responsible for ensuring proper storage, usage and disposal of all chemicals utilized by Maintenance.
  • Ensure that OSHA and HAZCOM procedures are followed.
  • Maintain labor and other expenses to budgeted amounts.
  • Aggressively promote the Inn’s policies on safety and security to all employees.  A portion of all departmental meetings is to be dedicated to a topic in safety and security.
  • Ensure that grounds are picked up first thing each morning.  All trash must be removed and  trash cans emptied before 8:30 a.m.
  • Coordinate grounds maintenance including grass cutting, watering, weeding, pruning, fertilizing, planting and application of herbicides.
  • Maintain pool.  Clean each morning during season and at least weekly during off season.  Maintain chemical levels.  Make sure pool furniture is straightened each morning.  This position requires the applicant either be a Certified Pool Operator, or be able to complete the course and obtain certification with 60 days of employment.  Participate in the preparation of the annual departmental operating budget and financial plans.
  • May also serve as manager on duty and participate in weekly Manager's meetings. ​
  • Have a true Spirit of Hospitality in guest service and desire to do provide exceptional care to guests.  
  • Other duties as assigned by the General Manager.


  • Speak English, Read English & Write English.
  • High school diploma or GED recommended.
  • Be able to pass background check and drug screen
  • Solid History of Reliable Attendance.  
  • Reliable Transportation with the ability to work mostly day time hours, with the expectation weekends will be required.



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