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Cambria Suites Madison - Breakfast Server

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a Breakfast Server at our Cambria Suites located in Madison, Wisconsin.

The Cambria Suites Madison by Choice Hotels is a hotel with space and style at an affordable price. Ideal for business and leisure, our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet access to ensure our guest stay is anything but ordinary. Our hotel is located in the heart of the American Family Business Park on the Eastside of Madison, Wisconsin. We are just minutes away from the East Towne Mall, the State Capitol, and the UW University.

We are currently seeking a highly motivated person for the position of Breakfast Server.

Our breakfast guests enjoy a abundant breakfast buffet, along with an outstanding cook to order menu. We also offer Barista Service, so we will train you to serve the latest and most popular coffee drinks.

In addition to taking care of our guests during the breakfast hours, there will be additional opportunities to earn additional income assisting in serving our in-house groups during the lunch hour.  

Read our reviews on TripAdvisor and then come and join our team.

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service.
  • Greets guests, explains menu using concise and articulate language, and listens and responds to questions.
  • Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
  • Picks up orders and delivers orders on a tray (weighing up to 20 lbs.) to guests at the table within prescribed time limits, ensuring the accuracy of the order and the compliance of the product with our standards.
  • Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, clear (pre-bus) miscellaneous items from the table, and deliver guest check.
  • Performs service duties for other servers in the dining room by picking up their orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.  This position requires the ability to report for work at 5am on a daily basis.  Weekends will be required.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Complies with all health and safety regulations
  • Complies with State laws for serving Alcoholic Beverages

 

REPORTS TO:                     Food and Beverage Manager

 

JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills

                                                Type of Education:               High School

                                                Level of Education:              Grade 12

Job Experience

                                                Apprenticeship Program:    None

                                                Level of Experience:            1 year min

Communication Skills

                                                Speak English                     

                                                Read English                                   

                                                Write English           

Business Mechanical Skills        Calculator

Standing and walking 100% of the time, Lifting, Bending   Minimum Weight Employee must be able to lift: 50 pounds

EOE

                  

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