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DoubleTree by Hilton Columbia, SC - Catering Sales Manager

A great opportunity to join HP Hotel Management, a growing national hotel development and management company currently ranked in the top 50 hotel management companies in the nation.  HP Hotel Management is seeking a Catering Sales Manager to join our team at the DoubleTree by Hilton Columbia, SC.

This hotel is located at the crossroads of I-20 and I-26 near Lake Murray and minutes from the South Carolina State House capitol building and downtown Columbia. A variety of popular Columbia attractions are near our hotel including the Governor’s Mansion, Congaree Vista, a choice of golf courses, theaters and the famous Riverbank Zoo.

Guests enjoy casual dining at Colombo’s to savor delicious steaks, fresh seafood and tempting desserts. With over 22,700 sq. ft. of meeting space, we are busy with meetings, conventions and elegant weddings.

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a Catering Sales Manager for the DoubleTree by Hilton Columbia, SC.

We are currently seeking highly motivated individuals to join our team as a Catering Sales Manager.

Reporting to the Director of Sales and Marketing, responsibilities and essential job functions include but are not limited to the following:​

  • Consistently offers professional, engaging and friendly service
  • Handle all aspects of event sales for assigned market(s) and explore new sources of business by developing new contacts
  • Actively develop and maintain customer base in all assigned markets.
  • Meet or exceed personal sales goals, monthly, quarterly, annually, through new account development and maintenance.
  • Work with F&B manager/director and keep them inform of F&B issues as they arise.
  • Keep immediate supervisor full informed of all problems or matters requiring his/her attention.
  • Monitor quality of service in Banquets
  • Attend sales stand ups, sales meetings, office events, hotel-sponsored functions, industry functions.
  • Coordinate and financially manage sales trips, and conventions within the given territory, including reports or activity pertaining to the specific market.
  • Maintain active membership in industry related organizations and associations pertaining to the specific market.
  • Prepare and demonstrate a fluency with the Hotel's group contract and processes plus be conversant in the legalities of the group marketplace to be able to effectively negotiate terms to minimize the hotel's risk and maximize profitability.
  • Conduct on-site inspections for the existing or prospective travel influencers, decision makers and end users.
  • Create detailed BEO’s, Resume’s and floor plans for staff, vendors and clients alike, to ensure accuracy and proper execution of events.
  • Assist in menu planning and preparation.
  • Know meeting room sets and capabilities.
  • Develop monthly sales strategy and action plans (catering/sales activities)
  • Keep accurate records of potential customers & follow through on all potential business in Delphi FDC
  • Quote and negotiate prices within established parameters
  • Upon closing, coordinate and follow up with convention services, sales and/or other hotel departments to ensure delivery of hotel's promised services
  • Utilize Delphi FDC for sales & catering to track, solicit, book and follow up accounts
  • Collect market and competitive intelligence to assess and implement strategy and long term goals 
  • Know which market segments produce effective business for the hotel, sources of business for each and understand how to balance them to maximize revenues.
  • Identify major revenue opportunities and work to secure business from them.
  • Assist as directed, in the planning and strategies of the Group Sales effort, with development of competitive intelligence and in the preparation of the Marketing plan, especially as it relates to assigned segment
  • Meet and greet in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.)
  • Maintain current information on and monitor booking trends to produce forecast figures and month-end reports and manage booking pace.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Use feedback from Meeting Planner Evaluations to improve service and quality.
  • Offer and implement innovative ideas, methods and procedures to further streamline the department.
  • Handle special projects as assigned in a timely manner
  • Other Duties and Responsibilities as assigned by Department Head

Reports To:     DOS

Safety Requirements:

As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.

Job Specifications:

  • Minimum of 2+ year’s event management experience.
  • Bachelor's degree in related field preferred.
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  • Computer proficiency is required; must possess experience with Microsoft Outlook, Excel, Power Point, Word. Must be familiar with booking software and travel industry software.
  • Familiarity and a degree of proficiency in Delphi FDC
  • Excellent communication skills with fluency in English (both verbal and written).
  • Demonstrated superior negotiation skills are required; must be able to persuade and influence key decision makers in the marketplace.
  • Ability to travel if necessary



Employees must meet these minimum requirements:

Education Skills: Type of Education: High School               Level of Education: Grade 12

Job Experience: Level of Experience: 2 years previous hotel or sales experience

Communication Skills: Speak English, Read English, Write English, Public Speaking/Sales Presentation

Business Mechanical Skills: Calculator, Type 40 wpm, Computer literate, PBX proficient

License/Certification: automobile insurance certificate meeting current required minimums

Physical Activities and Requirements:

-Normal Work Position: Standing, sitting, walking, lifting, bending

-Minimum Weight Employee must be able to lift: 10 pounds

-Working Conditions: Hot, cold, work alone and with others


Care of Equipment:                       FREQUENT

Safety of Others:                          FREQUENT

Guest Contact:                             FREQUENT

Confidential Data:                         FREQUENT

Decision Making:                          FREQUENT

Acts in Supervisory Capacity:        RARELY

Sensory Requirements:

Sight:  partial

Hearing:    full




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