View Our Website View All Jobs

DoubleTree by Hilton Columbia, SC - Evening Hilton Honors Lounge Attendant

A great opportunity to join HP Hotel Management, a growing national hotel development and management company currently ranked in the top 50 hotel management companies in the nation.  HP Hotel Management is seeking an Evening Hilton Honors Lounge Attendant  to join our team at the DoubleTree by Hilton Columbia, SC.

This hotel is located at the crossroads of I-20 and I-26 near Lake Murray and minutes from the South Carolina State House capitol building and downtown Columbia. A variety of popular Columbia attractions are near our hotel including the Governor’s Mansion, Congaree Vista, a choice of golf courses, theaters and the famous Riverbank Zoo.

Guests enjoy casual dining at Colombo’s to savor delicious steaks, fresh seafood and tempting desserts.  With over 22,700 sq. ft. of meeting space, we are busy with meetings, conventions and elegant weddings.

HP Hotels is offering a great opportunity to join a growing hotel development and management company as an Evening Hilton Honors Lounge Attendant for the DoubleTree by Hilton Columbia, SC.

SCOPE OF RESPONSIBILITY:

The Hilton Honors Lounge Concierge is responsible for the set up, clearing and cleanliness of the hospitality area in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management. Impresses guests with quality and timely service in a pleasant and friendly manner.

 

ESSENTIAL TASKS:

  • Ensures all guests receive 100% customer service.
  • Clean and maintain hospitality area.
  • Clear empty glasses, dishes and debris. Place items in proper areas.
  • Clean all spills and breakage immediately.
  • Keep floors clean and dry.
  • Respond to guest needs.
  • Assist with all aspects of service as requested.
  • Report any damaged or worn items to management.
  • On time and at work when scheduled, and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Any other tasks / duties as requested by management.

REPORTS TO:  F&B Director

 

Communication Skills:

  Speak English                  
  Read English                                
  Write English      

Standing and walking 100% of the time, lifting, and bending  

Minimum Weight Employee must be able to lift: 50 pounds

EOE

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150