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The Campbell House - Night Auditor

Nestled in the heart of horse country, The Campbell House is a historic, boutique hotel in Lexington, Kentucky.  For over half a century, world leaders, equestrian enthusiasts, business travelers, lovely brides and numerous groups have chosen the Campbell House in Lexington, KY as a place of refuge, renewal and rejuvenation. 

Featuring 250 guest rooms and suites, and 18,000 square feet of flexible function space, we can accommodate everything from board meetings to conventions.  The Campbell House is the perfect location for business travel, groups, meetings and social events.

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a room attendant for the The Campbell House in Lexington, KY.

We are currently seeking highly motivated individuals to join our team as Night Auditor / Front Desk Associate.

Night Auditor Responsibilities and Duties

  • Post room and tax accurately, verifying postings to the housekeeper’s and rooms revenue report.
  • Balance all income with proper areas.
  • Prepare the daily sales and revenue report.
  • Greet all customers who approach the front desk in a smiling, friendly manner.
  • Check-in arriving guests in the most efficient manner possible, following all established procedures and policies.
  • Check-out departing guests in the most efficient manner possible, following all established procedures and policies.
  • Follow Night Audit’s Checklist completely.
  • Complete required reports correctly.  Assemble audit pack.  Close out day on register.
  • Processes advance deposits for reservations.
  • Transmit credit card batches.
  • Count cash drawer at the beginning and end of each shift.  Prepare shift deposit accurately, following standard procedures.
  • Have complete understanding of all aspects of OPERA cash register operation.
  • Compare housekeeping report with the folio bucket at the beginning of the PM shift or when housekeeping is finished for the day.
  • Enter wake-up calls accurately.
  • Act as hotel liaison during night hours.
  • Respond to complaints from guests about noise or room conditions.
  • Other duties as assigned by management.

Qualifications and Skills

  • Employees must meet these minimum requirements:
  • Educational skills—high school diploma
  • Job experience—Previous front desk experience required.
  • Communication skills—Speak, read and write English
  • Business mechanical skills—calculator, 30 wpm, computer literate, PBX, and OnQ
  • License/certification—none
  • Physical activities and requirements— standing and walking 100% of the time, frequent lifting and bending, must be able to lift 50 pounds
  • Work conditions—hot, cold, dirty at times, hazardous materials may be present, work alone or with others
  • Responsibilities—frequent care of equipment, frequent safety of others, frequent guest contact, frequent confidential data and frequent decision making.
  • Sensory requirements—full sight, full hearing

 

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