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Cambria Suites Madison - Bartender/Server

The Reflect Bar located in the Cambria hotels and suites Madison, Wisconsin is offering a great opportunity to join us as a Bartender/Server. The Cambria Suites is conveniently located on the Eastside of Madison in the American Family business park, near the East Towne Mall.

Our bar and dinner service are open daily beginning at 5pm. All of our menu items are prepared fresh daily. Dinner and drink specials are offered nightly.

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service.
  • Greets guests, explains menu using concise and articulate language, and listens and responds to questions.
  • Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
  • Picks up orders and delivers orders on a tray (weighing up to 20 lbs.) to guests at the table within prescribed time limits, ensuring the accuracy of the order and the compliance of the product with our standards.
  • Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, clear (pre-bus) miscellaneous items from the table, and deliver guest check.
  • Performs service duties in the dining room by picking up orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.  This position requires the ability to report for work at 4pm on a daily basis.  Weekends will be required.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Complies with all health and safety regulations
  • Complies with State laws for serving Alcoholic Beverages
  • Performs other duties as required

REPORTS TO:                     Assistant General Manager

JOB SPECIFICATIONS

Job Experience

                                                Level of Experience:            0-1 year min

Communication Skills

                                                Speak English                    

                                                Read English                                  

                                                Write English          

Business Mechanical Skills:       Calculator

Standing and walking 100% of the time, Lifting, Bending   Minimum Weight Employee must be able to lift: 50 pounds

EOE

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