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Hampton Inn & Suites Concord Mills, NC - Breakfast Attendant

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a Breakfast Attendant for the Hampton Inn & Suites Charlotte Speedway.  Located near the Charlotte Motor Speedway and the Concord Mills Mall; The Hampton Inn & Suites Charlotte at Concord Mills offers comfort and convenience. We are currently seeking a highly motivated individual to join our team! We offer plenty of opportunity for hands on experience.

We are currently seeking a highly motivated individual to join our team as our Breakfast Attendant. Our Team is committed to delivering quality and value to our guests.  

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service. Friendly and Service Oriented is a must! 
  • Greets guests, explains special of the day using concise and articulate language, and listens and responds to questions.
  • Suggestively sells menu items by describing each item in an appetizing way.
  • Picks up trays (weighing up to 20 lbs.) and sets buffet, ensuring the accuracy of the set up and the compliance of the product with our standards.
  • Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, suggestively sells additional items and clear (pre-bus) miscellaneous items from the table.
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.
  • Performs the function of host whenever possible.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Helping to ensure an efficient, smooth flowing restaurant.
  • Complies with all health and safety regulations

 

6.         REPORTS TO:                    Front Office Manager

7.         SAFETY STATEMENT:

As an employee of Hampton Inn & Suites Concord, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.

8.         JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills

                                                Type of Education:              High School

                                                Level of Education:             Grade 12

Job Experience

                                                Apprenticeship Program:    None

                                                Level of Experience:           1 year min

 

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