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Sheraton Metairie - New Orleans Hotel - Steward

A great opportunity to join the HP Hotel Management family!  HP Hotel Management is an award winning, national hotel development and management company. 

Business mixes perfectly with pleasure at our Metairie hotel. Our convenient location between the New Orleans Airport and downtown New Orleans puts guests in the middle of the best things to do in New Orleans.

We provide an upscale design, comfortable accommodations and Cajun-American inspired dining. With our close proximity to the convention center, Sheraton Metairie - New Orleans Hotel is the ideal New Orleans meeting hotel.

HP Hotels is offering a great opportunity to join a growing hotel development and management company for the Sheraton Metairie - New Orleans Hotel as a Steward. Our Team is committed to increasing market share and delivering value to our guests.  

DUTIES:

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Comply at all times with service standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Comply at all times with service standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a warm and friendly demeanor at all times.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Maintains the dish washing station.
  • Organizes and places items in trays for washing machine.
  • Operates washing machine and dries items before returning them to their proper stock location.
  • Washes items by hand that will not fit in machine or not intended for automatic wash before drying and returning those items to their proper location.
  • Helps fellow employees as needed to ensure the restaurant meets guest volume and completes assigned side duties.
  • Understands and follows safety and sanitation practices and works with clean and sanitized tools (bus tubs, towels, broom, dustpan, floor sweeper).
  • Performs duties that require standing, fast movement throughout the kitchen area.
  • Performs side duties including cleaning vents, scrubbing trash cans, cleaning gum from underneath the tables, detailed cleaning of chairs, cleaning of ice bins, replacing light bulbs, setting up sanitizers, cleaning floor sweepers, emptying trash, and taking trash to the dumpster.
  • Complies with all health and safety regulations.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management

REPORTS TO: Director of Food & Beverage

SAFETY STATEMENT:

As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.

JOB SPECIFICATIONS

Employees must meet these minimum requirements:

Educational Skills

  • Type of Education: High School
  • Level of Education: Grade 12

Communication Skills:

  • Speak English
  • Read English
  • Write English

Business Mechanical Skills:

  • Calculator

Physical Activities and Requirements:

  • Work Alone and With Others
  • Hot and Cold
  • Standing & walking 100% of the time
  • Lifting
  • Bending
  • Dirty at times

Responsibilities:

Care of Equipment: Frequent
Safety of Others: Frequent
Guest Contact: Occasional
Confidential Data: Frequent
Decision Making: Frequent
Acts in Supervisory Capacity: Never

Sensory Requirements:

Sight: partial
Hearing: partial

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