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Hilton Garden Inn - Rock Hill - Breakfast Server

HP Hotels is offering a great opportunity to join a growing hotel development and management company as a Breakfast Server at the Hilton Garden Inn - Rock Hill.

Breakfast is from 5:30am - 11:00am so you must be a morning person! Only extremely customer service focused individuals will be considered.

ESSENTIAL TASKS:

  • Ensure all guests receive 100% customer service.
  • Greets guests, explains menu using concise and articulate language, and listens and responds to questions.
  • Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
  • Picks up orders and delivers orders on a tray (weighing up to 20 lbs.) to guests at the table within prescribed time limits, ensuring the accuracy of the order and the compliance of the product with our standards.
  • Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, clear (pre-bus) miscellaneous items from the table, and deliver guest check.
  • Performs service duties in the dining room by picking up orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
  • Communicates with guests demonstrating confidence and encourages them to feel unique and special.
  • Performs duties that require organization, speed, efficiency, and bending and lifting.
  • Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
  • Maintains cleanliness of all tables, assisting other servers as needed.
  • Maintains cleanliness of work stations during working hours and perform weekly maintenance.
  • Always be on time for scheduled shifts.  This position requires the ability to report for work at 5:30am on a daily basis. Weekends will be required.
  • Be a Goodwill Ambassador at all times by practicing regular guest interaction.
  • Complies with all health and safety regulations
  • Complies with State laws for serving Alcoholic Beverages
  • Performs other duties as required

Communication Skills

  •   Speak English                 
  •   Read English                               
  •   Write English    

Standing and walking 100% of the time, Lifting, Bending   Minimum Weight Employee must be able to lift: 50 pounds

EOE

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